Shipping and Production Turnaround Information

Production Turnaround

Typical production time is between 5 to 7 business days plus shipping (except during periods of high volume). If you have not received your product within 2 weeks from the time of purchase, please feel free to contact us at your convenience to receive a status update.

Shipping Carriers

We use reputable shipping carriers to ensure that all final print presentation arrive at their final destination as safe as possible. All products are shipped with tracking via USPS or FedEx, depending on the product size and purchase value. At our discretion, we may substitute FedEx Ground with either USPS First Class Mail or Priority Mail, as well may substitute FedEx Next Day or Second Day services with USPS Express Mail. If an optional shipping service is substituted, the expected delivery time will be maintained to ensure timely delivery. See FedEx Ground Service Map below for typical delivery days-in-transit.

Shipping Insurance

All orders $50 and over are insured for the purchased value (except for FedEx shipments which are automatically insured up to a $100 base level). Each shipping option includes insurance of the package and its contents already built into the price. In the rare occurrence that a package and its contents were to become lost or damaged while in transit and in the possession of the shipping carrier, please submit all claims to Art And Photo Framing directly (not the shipping carrier). If a claim is made, we will work in conjunction with the shipping carrier and claim adjusters to resolve the issue, with the sole remedy being an identical replacement product at no additional cost to the customer.

Shipping Option Typical Delivery

FedEx Ground

*USPS First Class Mail
*USPS Priority Mail

1 to 4 days

FedEx 2nd Day

*USPS Express Mail

2 Days

FedEx Next Day

*USPS Express Mail

1 Day

*Note: Shipping options may be substituted for similar services provided by additional carriers,
although the expected delivery time will be maintained to ensure timely delivery.

FedEx Ground Service Map


Typical number of days in transit. Actual service times may vary slightly.


 


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